Validity and Application of this Policy

This privacy and personal data protection policy applies to anyone who, in accordance with the Terms of Service of the website www.robotrade.si, is considered a user, and applies to the entire website, all its components, and subpages.

The terms 'user', 'website', and 'provider' in this policy have the same meaning as defined by the Terms of Service of the website www.robotrade.si.

By using the website, the user confirms that they accept and agree with all provisions of this policy.

This policy may be changed or supplemented at any time without warning or notice. By using the website after changes to this policy, the user confirms that they agree with the changes.

Data Collection

When a user inquires about a product or service, the provider collects the following mandatory information: the name of the individual (first and last name) or the company name, email address, physical address, contact telephone number, and the message or question.

For website visit statistics, the provider also collects IP addresses from the networks through which the user accessed the website, but this does not allow for user identification.

The provider uses cookies on the website to recognize users, but this does not allow for user identification.

Data Processing and Purposes of Use

The provider will use the collected data about users exclusively for the following purposes:

Maintaining a record of users who have signed up for the website's newsletters

Contacting the user upon their inquiry about a product or service

Occasionally sending electronic messages (emails) related to the website, of a commercial or non-commercial nature

Data Sharing

Data submitted by the user through forms on the website will be used exclusively for internal purposes and will not be shared with a third party or another company, except with the customer's consent.

Data Protection and Retention Period

The provider protects all user data in accordance with this policy and the requirements for personal data protection set by the legislation of the Republic of Slovenia, and in accordance with its internal personal data protection policy.

The provider will not share user data with any third parties, except the data subject themselves.

The user is aware and agrees that the provider stores their data, which was submitted upon signing up for newsletters, for as long as the user is subscribed to the newsletters.

Data collected upon inquiry about a product or service can be stored as long as necessary to achieve the purpose for which the data was collected, after which it must be permanently deleted or effectively anonymized so that the data can no longer be linked to a specific user.

User Rights

The provider will enable users who have expressed a desire to receive the provider's electronic messages upon signing up for newsletters, to unsubscribe from receiving them in a clear and simple manner at any time.

Exclusion of Liability

The provider is not liable for any damage that may occur to the user because the user provided incorrect, incomplete, or outdated information to the provider when subscribing to newsletters or elsewhere on the website.

Final Provisions

The invalidity of any provision of this policy, regardless of the reason for invalidity, does not imply the invalidity of this policy as a whole. In such a case, the invalid provision is considered unwritten, and this policy remains valid without that provision.

The legal relations between the user and the provider are governed by the law of the Republic of Slovenia. The court in Ljubljana has jurisdiction to resolve any disputes.

This policy is effective from January 1, 2024.

Partnerships